Last Updated: 01/07/2026
This Cookie Policy (the "Policy") explains how SkillForgeIO ("Company," "we," "us," or "our") uses cookies and similar technologies when you access or use the SkillForge mobile application, website, and related services (collectively, the "Services").
This Policy forms part of, and should be read in conjunction with, our Privacy Policy and Terms and Conditions. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Cookie Policy.
1. What Are Cookies
1.1: Cookies are small text files that are placed on your computer, mobile device, or other device when you visit a website or use certain online services.
1.2: Cookies allow websites and applications to recognise your device, remember your preferences, improve functionality, enhance security, and collect information about how the Services are used.
1.3: Similar technologies, including software development kits (SDKs), pixels, local storage, web beacons, and device identifiers, may also be used within the Services. For the purposes of this Policy, these technologies are collectively referred to as "Cookies."
2. How We Use Cookies
We use Cookies for the following purposes:
- 2.1: To operate, maintain, and provide the Services.
- 2.2: To authenticate users and maintain secure login sessions.
- 2.3: To remember user preferences, settings, and account information.
- 2.4: To improve the functionality, reliability, and performance of the Services.
- 2.5: To analyse how users interact with the Services and improve user experience.
- 2.6: To detect, investigate, and prevent fraud, cheating, abuse, security incidents, and other unlawful activity.
- 2.7: To comply with applicable legal, regulatory, and security obligations.
3. Types of Cookies We Use
3.1 Essential Cookies
Essential Cookies are necessary for the operation of the Services and cannot be disabled through our systems.
Examples include:
- User authentication
- Session management
- Account security
- Fraud prevention
- Payment processing support
- Network and system security
Without these Cookies, certain features of the Services may not function correctly.
3.2 Functional Cookies
Functional Cookies allow us to remember choices you make in order to improve your experience.
Examples include:
- Language preferences
- Display preferences
- Accessibility settings
- Remembering login sessions where permitted
- User interface customisation
3.3 Analytics Cookies
Analytics Cookies help us understand how the Services are used so that we can improve performance and user experience.
Analytics information may include:
- Pages viewed
- Features accessed
- Device information
- Session duration
- Crash reports
- Performance metrics
- User interaction data
Where required by applicable law, Analytics Cookies will only be used with your consent.
3.4 Performance Cookies
Performance Cookies help us monitor the stability and reliability of the Services.
These Cookies may be used to:
- Monitor application performance
- Identify technical issues
- Improve loading speeds
- Diagnose outages and service interruptions
- Optimise infrastructure performance
4. Third-Party Cookies
4.1: Certain third-party service providers integrated into the Services may place Cookies or similar technologies on your device.
These providers may include:
- Payment processors
- Identity verification providers
- Fraud prevention providers
- Analytics providers
- Cloud hosting providers
- Customer support providers
- Infrastructure and security providers
4.2: These third parties process information in accordance with their own privacy policies, and we encourage users to review those policies where applicable.
4.3: We do not control third-party Cookies once they have been placed on your device.
5. Managing Cookies
5.1: You may manage or disable certain Cookies through your web browser or device settings.
5.2: Where required by law, non-essential Cookies will only be placed after you have provided your consent.
5.3: You may withdraw or modify your Cookie preferences at any time through the Cookie settings available on our website, where applicable.
5.4: Disabling certain Cookies may affect the functionality, availability, or performance of some features of the Services.
6. Mobile Applications
6.1: The SkillForge mobile application may use SDKs, device identifiers, local storage, and similar technologies rather than traditional browser Cookies.
6.2: These technologies perform similar functions, including:
- User authentication
- Fraud prevention
- Identity verification
- Performance monitoring
- Analytics
- Crash reporting
- Service optimisation
6.3: You may be able to control certain tracking permissions through your mobile device operating system settings.
7. International Data Transfers
7.1: Information collected through Cookies and similar technologies may be processed in countries outside your country of residence, including the United States.
7.2: Where required under applicable law, including the UK GDPR, appropriate safeguards will be implemented for international transfers of personal information.
8. Changes to This Cookie Policy
The Company reserves the right to modify this Policy at any time. Any changes will become effective when posted within the Services or on our website. Continued use of the Services following such changes constitutes acceptance of the revised Cookie Policy.
9. Contact Information
If you have any questions regarding this Cookie Policy, please contact:
Email: support@skillforgeio.com
Company Name: Skill Forge IO
10. Cookie Consent
10.1: Where required by applicable law, including the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR), we will request your consent before placing non-essential Cookies or similar technologies on your device.
10.2: Upon your first visit to our website, you may be presented with a Cookie banner or preference centre allowing you to accept, reject, or customise the use of non-essential Cookies.
10.3: You may withdraw or modify your Cookie preferences at any time through the Cookie settings available on our website, where applicable. Any changes will apply to future use of the Services and will not affect the lawfulness of processing carried out before your preferences were updated.
10.4: Essential Cookies that are strictly necessary for the operation, security, authentication, fraud prevention, and functionality of the Services do not require your consent and cannot be disabled through the Cookie preference settings.
10.5: By continuing to use the Services after providing your Cookie preferences, you acknowledge and agree to the use of Cookies and similar technologies in accordance with this Policy and your selected preferences.