Last Updated: 01/05/2026
This Privacy Policy (the "Policy") describes how Skill Forge IO Ltd ("Company," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information when you access or use the SkillForge mobile application and related services (collectively, the "Services").
This Policy applies to users located in the United Kingdom and the United States and is intended to comply with applicable data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable United States privacy laws.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1: Information You Provide Directly
We may collect personal information that you voluntarily provide when you register for an account, participate in skill-based competitions, make deposits or withdrawals, or communicate with us, including:
1.1.1: Full name, username, and date of birth
1.1.2: Email address and contact information
1.1.3: Government-issued identification and verification data (for age, identity, and fraud prevention purposes)
1.1.4: Payment and transaction details (processed securely by third-party payment providers; we do not store full payment card numbers)
1.1.5: Communications with customer support or dispute-related correspondence
1.2: Information Collected Automatically
When you access or use the Services, we may automatically collect certain information, including:
1.2.1: Device identifiers, device type, operating system, and application version
1.2.2: IP address, approximate geographic location, and network information
1.2.3: Gameplay data, match results, rankings, and performance statistics
1.2.4: Usage logs, timestamps, crash reports, and diagnostic data
1.3: Information from Third Parties
We may receive information from third-party service providers, including payment processors, identity verification services, fraud prevention vendors, analytics providers, and cloud hosting partners.
2. Purposes for Processing Personal Information
We process personal information for the following purposes:
2.1: Create, verify, and manage user accounts
2.2: Operate, maintain, and improve the Services
2.3: Facilitate skill-based competitions and matchmaking
2.4: Process deposits, withdrawals, fees, and prize payouts
2.5: Verify identity, age, and location and prevent fraud, cheating, or abuse
2.6: Monitor compliance with our Terms and Conditions and Fair Play policies
2.7: Communicate with users regarding account activity, security notices, updates, and support inquiries
2.8: Comply with applicable legal, regulatory, and reporting obligations
3. Legal Bases for Processing (UK Users)
For users located in the United Kingdom, we process personal data on the following legal bases, as applicable:
3.1: Performance of a contract
3.2: Compliance with legal obligations
3.3: Legitimate interests, including fraud prevention, service security, and platform integrity
3.4: User consent, where required by law
4. Disclosure of Information
We may disclose personal information to:
4.1: Payment processors and financial institutions
4.2: Identity verification and fraud prevention providers
4.3: Cloud hosting, analytics, customer support, and technical service providers
4.4: Law enforcement, regulators, courts, or governmental authorities where required by law or to protect our legal rights
We do not sell personal information to third parties.
5. International Data Transfers
Your personal information may be transferred to and processed in jurisdictions outside your country of residence, including the United States.
For users located in the United Kingdom, we implement appropriate safeguards for international transfers, such as the UK International Data Transfer Agreement (IDTA) or other lawful transfer mechanisms recognized under UK GDPR.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
6.1: Provide and operate the Services
6.2: Comply with legal, regulatory, accounting, and reporting obligations
6.3: Resolve disputes and enforce our agreements
6.4: Maintain platform security and integrity
Retention periods vary depending on the nature of the information and applicable legal requirements.
7. Your Privacy Rights
7.1: United Kingdom Users
Users located in the United Kingdom have the right to:
7.1.1: Request access to personal data we hold about you
7.1.2: Request correction or erasure of personal data
7.1.3: Object to or restrict certain processing activities
7.1.4: Request data portability
7.1.5: Withdraw consent where processing is based on consent
7.1.6: Lodge a complaint with the Information Commissioner’s Office (ICO)
7.2: United States Users
Depending on your state of residence, you may have the right to:
7.2.1: Request access to personal information collected about you
7.2.2: Request deletion of personal information, subject to legal exceptions
7.2.3: Opt out of certain data processing activities where required by law
We may require verification of identity before responding to privacy requests.
8. Security Measures
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no security system is impenetrable, and we cannot guarantee absolute security.
9. Children’s Privacy
The Services are strictly intended for individuals eighteen (18) years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Cookies, SDKs, and Tracking Technologies
We may use cookies, software development kits (SDKs), and similar technologies to support core functionality, analyze performance, prevent fraud, and improve user experience. You may manage certain tracking preferences through your device or operating system settings.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will become effective upon posting within the Services. Continued use of the Services after such updates constitutes acceptance of the revised Policy.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Email: support@skillforgeio.com
Company Name: Skill Forge IO Ltd